FAQ

Q: Do you provide computer repair services in Sapulpa, Oklahoma?

A: Yes! IT Medics of Oklahoma specializes in computer repair services throughout Sapulpa and surrounding areas. We offer both on-site and in-store repair options for all types of computer issues including virus removal, hardware replacement, and data recovery.

Q: What areas do you service for IT support?

A: We provide IT support services in Sapulpa, Tulsa, Glenpool, Jenks, Sand Springs, and surrounding Oklahoma communities. Our technicians travel to your location for on-site service calls.

Q: Do you offer same-day computer repair?

A: Absolutely! We provide same-day emergency IT support for urgent computer problems. Call us at 918-248-6747 and we’ll respond quickly to get your technology back up and running.

Services & Pricing

Q: What devices do you repair besides computers?

A: IT Medics services a wide range of technology including computers, mobile devices, gaming consoles, and network equipment. We customize solutions for each client rather than using a one-size-fits-all approach.

Q: Do you offer affordable computer repair in Sapulpa?

A: Yes! Our customers consistently praise our affordable pricing and transparent communication. We provide upfront estimates and work within your budget to find the best solution for your IT needs.

Q: What’s the difference between your MSP plans and Break-Fix services?

A: Our Managed Service Provider (MSP) plans include ongoing maintenance and monitoring to prevent problems before they occur. Break-Fix services are for one-time repairs when issues arise. We’ll help you choose the best option based on your needs and budget.

Business IT Support

Q: Do you provide IT support for small businesses in Sapulpa?

A: Yes! We serve both residential and business clients throughout Sapulpa and surrounding areas. Our business IT services include network setup, ongoing maintenance, emergency support, and customized solutions for your specific industry needs.

Q: Can you help with network setup and maintenance?

A: Absolutely! We specialize in network equipment support, setup, and ongoing maintenance. Whether you need a new business network or troubleshooting existing connectivity issues, our experienced technicians can help.

Q: Do you offer emergency IT support for businesses?

A: Yes! We understand that IT emergencies can’t wait. We provide same-day emergency response for critical business IT issues to minimize downtime and keep your operations running smoothly.

Technical Questions

Q: How do I know if my computer has a virus?

A: Common signs include slow performance, frequent crashes, unexpected pop-ups, and strange behavior. If you’re experiencing these issues in Sapulpa, contact IT Medics at 918-248-6747 for professional virus removal services.

Q: What should I do if my computer won’t start?

A: Don’t panic! Computer startup issues can have many causes from hardware failures to software problems. Our Sapulpa-based technicians can diagnose and repair startup problems quickly, often the same day.

Q: Can you recover data from a crashed hard drive?

A: Yes, we offer data recovery services for crashed or failing hard drives. The sooner you contact us, the better chance we have of recovering your important files. Call 918-248-6747 immediately if you suspect hard drive failure.

Contact & Scheduling

Q: How can I contact IT Medics of Oklahoma?

A: You can reach us by phone at 918-248-6747, email at Info@itmedicsofoklahoma.com, or visit us at 18 N Park St STE A, Sapulpa, OK 74066. We also respond to text messages for quick questions.

Q: Do you provide free estimates for computer repair?

A: Yes! We provide transparent, upfront estimates for all repair services. We believe in clear communication and no surprise charges – you’ll know the cost before we begin any work.

Q: What are your hours for IT support?

A: We offer flexible scheduling to accommodate both residential and business clients. For emergency IT support, we provide same-day response throughout Sapulpa and surrounding areas.